We believe that our guests are very special and that they deserve the best possible service.
THE LEVEL at Meliá Grand Hermitage is the most exclusive service provided by the Meliá Brand, unique in Bulgaria, and boasts the most superior range of personalized and luxurious services. It transmits the idea of a club, of a “hotel within the hotel” that caters to guests staying in executive THE LEVEL rooms and Suites.
Exclusive additional services have been created for THE LEVEL guests, as we want you to have THE LEVEL Experience by Meliá Grand Hermitage.
The additional services include:
- Depending on the booked room type: accommodation in a Superior Sea View Room; accommodation in a Junior Suite /side sea view/; accommodation in a Deluxe Suite /park view or sea view (*)
- Welcome drink upon arrival and accommodation in THE LEVEL Reception
- Exclusive THE LEVEL Restaurant
- Extended breakfast until 11:30 available exclusively in THE LEVEL Restaurant
- THE LEVEL Lounge – an open Bar serving imported liquors and soft drinks between 14:30 and 17:00 and also offering reading and relaxation area
- Tea Time from 16:00 till 17:00 at THE LEVEL Lounge
- Outdoor THE LEVEL Garden Area equipped with lounge chairs and Spa corner with Jacuzzi accessible exclusively for THE LEVEL guests
- Use of lounge chair and umbrella at the reserved THE LEVEL area by the pool
- Complimentary sauna and Turkish bath in YHI Wellness
- Choice of complimentary items in the Mini Bar (excluding alcoholic drinks), restocked daily. Additional charges may apply for some items.
- 50% discount on all laundry services
- 50% discount in the a-la-Carte «Al Dente» restaurant (excluding beverages)
- Complimentary late check out until 16:00 on request and subject to availability
- Complimentary printing services at THE LEVEL Reception for up to 20 copies
- One hour complimentary use of computer and internet in THE LEVEL Lounge
* The view of the Deluxe Suite cannot be guaranteed by the Hotel, it depends on House availability.