Tel: (55) 61 32184700Fax: (55) 61 32184705
N -15º 47' 35.16" / W -47º 53' 28.68"
The policies and rules have been created to guarantee a secure and safe stay and are well structured for everyone. Please read carefully each point and if you have any doubts, contact the hotel.
The stipulated time for check-in at the Meliá Brasil 21 is 2pm. Check-out is until 12am.
You can check-in before the stipulated time. However, the guest must book the room the night before. An additional night will be charged. The hotel also offers the possibility of checking out later, until 6pm, with a supplement of 50% of the daily price. After this time a full day will be charged.
The Meliá hotels accept cash or credit cards (Amex, MasterCard, Visa, Diners) as forms of payment. We do not accept cheques. During check-in the guest’s credit card will be pre-authorised, as a guarantee of payment.
In the event of a cancellation not within the time period or a no-show on the date of reservation, a day rate will be charged. To avoid any such charge, bookings must be cancelled 24 hours before check-in. Cancellation policies may vary with promotional rates.
At the time of the booking the credit card will be pre-authorised as a guarantee against a no-show.
The extra bed service has a charge for children over the age of 6 and for adults.
The extra bed is free of charge for children under the age of 6.
NOTE: In accordance with Article 82 of the Statute of Children and Adolescents, it is prohibited for children and adolescents to stay in hotels, motels or similar establishments unless they are authorized to do so or accompanied by their parents or guardians. In the event that a child is accompanied by their parents or guardians, documents must be presented to prove this relationship during check-in. If a person has no direct relationship with the child or has a relationship of a different kind (uncle, cousin, grandparent, etc.), authorisation by the child’s parents must be presented during check-in with a notarized signature.
Pets are not allowed into the hotel, except guide dogs, on presentation of the relevant documentation.